Job Overview
We are seeking a dedicated Medical Scheduler to join our remote team, responsible for facilitating appointments and procedures across various healthcare facilities. This role is pivotal in ensuring a seamless experience for our patients and requires exceptional communication skills and attention to detail.
Key Responsibilities
- Efficiently schedule appointments and procedures within our healthcare network, ensuring optimal patient flow.
- Engage with patients over the phone with warmth and professionalism, addressing inquiries and concerns.
- Collect and verify patient information accurately, providing clear guidance on pre-visit protocols and requirements.
- Collaborate with our medical team to improve scheduling practices and enhance operational efficiency.
- Utilize various computer systems to execute tasks with precision and timeliness, contributing to a cohesive workflow.
- Review financial documentation and liaise with patients and billing departments to clarify queries and facilitate understanding.
- Maintain effective communication with a diverse range of healthcare professionals and patients, fostering a supportive environment.
Required Skills
- Strong verbal communication capabilities.
- Proficient in gathering and verifying detailed patient information.
- Adept at using multiple computer systems effectively.
- Comprehensive knowledge of medical terminology.
- Experience in patient scheduling and managing prior authorizations.
Qualifications
- A minimum of 1 year of experience in medical scheduling is essential.
- At least 1 year of experience with prior authorizations is required.
- A preferred background of at least one year in a call center environment.
- Strong working knowledge of medical terminology is necessary.
- Familiarity with Cerner and MA/CNA roles is advantageous.
Career Growth Opportunities
Joining our team offers significant potential for professional development in medical scheduling and insights into broader healthcare operations. You will have the opportunity to enhance your skills and contribute meaningfully to patient care processes, paving the way for future career advancements.
Company Culture And Values
Our organization promotes a collaborative and supportive work environment, emphasizing open communication among healthcare personnel and patients. We value diversity and are committed to fostering a culture that enables every employee to thrive and feel valued.
Networking And Professional Opportunities
Working with us provides an excellent platform for networking with healthcare professionals and engaging in collaborative projects, enriching your professional experience and expanding your career network.
Employment Type: Temporary